Shipping policy

Shipping Policy

Processing Time
Orders are processed within 2-4 business days of purchase. Orders placed on weekends or holidays will be processed the next business day.

Shipping Time
Once shipped, delivery typically takes 7-14 business days within the United States, depending on your location.

Shipping Rates
Free shipping on all orders.

Order Tracking
You'll receive a tracking number by email once your order ships.

Delays
While we do our best to meet estimated delivery windows, occasional delays can occur due to carrier issues, weather, or high order volume, especially during the Halloween season.

Lost or Missing Packages
If your tracking shows delivered but you haven't received your package, contact us at [support@spookysnugs.com] within 10 days so we can help investigate.